Wellness Operations Supervisor
2 weeks ago
Nobu Hotel London Portman Square is a luxurious lifestyle hotel that effortlessly blends modern design with traditional Japanese minimalism. We are looking for a highly skilled and motivated Wellness Operations Supervisor to join our team.
About the Role:This role will involve assisting with the day-to-day operations of the spa, gym, and wellness facilities, ensuring that all aspects of guest service are met. You will work closely with our management team to develop and implement strategies to improve guest satisfaction.
- Develop and implement operational procedures to enhance guest experience.
- Conduct regular quality control checks to ensure high standards are maintained.
- Monitor and report on key performance indicators (KPIs).
Requirements:
- Minimum 1 year experience in a luxury hospitality environment.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
We offer a competitive salary of up to £30,284 plus service charge and benefits, including:
- Cycle to Work Scheme
- Season Ticket Loan
- Discounts off all food and beverage
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