Customer Experience Support Specialist
1 month ago
Overview:
Office Angels is seeking an exceptional Customer Experience Administrator to join our client's team. As a passionate advocate for customer satisfaction, you will play a crucial role in delivering top-tier service and building strong relationships with customers.
Salary & Benefits:
We offer a competitive salary of £25,000 - £26,000 per annum, plus a bonus scheme that celebrates dedication and achievements. Enjoy a range of benefits, including hybrid working, dog-friendly office, employee product discounts, and increased holiday entitlement with long service.
Job Description:
The ideal candidate will have previous customer-facing experience, excellent written and verbal communication skills, and a commitment to problem-solving. Strong technical proficiency in CRM systems and other relevant software is essential. If you're passionate about delivering exceptional service and thrive in a fast-paced environment, we want to hear from you
Key Responsibilities:
- Deliver top-tier customer service by promptly resolving inquiries and issues
- Take ownership of customer requests, ensuring timely and accurate resolutions
- Build strong relationships with customers, providing tailored support and expert guidance
- Utilise your product knowledge to offer advice and elevate the customer experience
- Identify opportunities to improve processes, enhancing service and efficiency
- Collaborate with internal teams to resolve complex issues, ensuring seamless service
- Maintain accurate documentation of customer interactions and resolutions
Why Choose Us:
At Office Angels, we pride ourselves on creating a supportive environment that values growth and teamwork. Our hybrid working model supports work-life balance, while our dog-friendly office creates a welcoming atmosphere. Access exclusive discounts and special offers on products, and enjoy recognition and rewards for your hard work.
Requirements:
- Previous customer-facing experience, ideally in a busy customer service setting
- Excellent written and verbal communication skills
- Strong problem-solving skills and a commitment to going the extra mile for customers
- Technical proficiency in CRM systems and other relevant software
- Able to thrive in a fast-paced environment and prioritise tasks effectively
-
Customer Experience Specialist
2 days ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a skilled Customer Experience Specialist to join our team in Hove, UK.About the PositionIn this role, you will be responsible for delivering exceptional customer experiences and driving sales growth in our retail store.Key ResponsibilitiesProvide personalized support to customers.Upsell and cross-sell products and services.Process transactions...
-
Customer Experience Advisor
3 months ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hove, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Customer Experience Administrator
1 month ago
Hove, United Kingdom CV-Library Full timeJob Title: Customer Experience Administrator Location: Outskirts of Hove - free employee parking available! Contract: Permanent, Full Time Salary & Benefits: Annual Salary: £25,000 - £26,000 + team bonus Bonus & Incentives: Bonus scheme, paid training, well being support Enhanced Benefits: Hybrid working, dog-friendly office, employee product...
-
Customer Support Specialist
3 months ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hove, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Customer Support Agent
6 months ago
Hove, United Kingdom SimplyVAT.com Full time**ABOUT SIMPLYVAT.COM** **What we do**: We provide professional international VAT compliance services to a variety of ecommerce businesses that range from start-ups to multi-million-pound companies trading worldwide. We have lots of reasons to be cheerful; a start-up founded in 2014, and grown to a multi-million-pound company, we now deliver our...
-
Operational Support Specialist
3 days ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £25,000 - £35,000We are looking for an Operational Support Specialist to contribute to the success of beBee Professionals in Hove. This role involves engaging with customers, participating in operational workflows, and collaborating with team members.Key Responsibilities:Provide customer service and support.Work collaboratively with the team to achieve operational...
-
Client Support Specialist
2 days ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000We are looking for a skilled Client Support Specialist to join our team at beBee Professionals in Hove, United Kingdom.About the PositionThis role offers an excellent opportunity for a motivated individual to deliver exceptional customer service and support to our clients.Key AccountabilitiesHandle customer inquiries through various communication...
-
Customer Support Advisor
7 months ago
Hove, United Kingdom G and K Heating Ltd Full timeIf you take pride in yourself, want to grow and develop, and enjoy making others happy, then you have the foundations to be part of the team here at G&K. At G&K Heating, we strive to offer our customers the best service and employees the best environment to grow, develop and enjoy their work, which is why we are looking for a Customer Support Advisor to...
-
Customer Support Administrator
7 months ago
Hove, United Kingdom Tate Recruitment Limited Full timeCustomer Care Administrator, Hove, East Sussex, £24000 plus performance related bonus up to £1k (no sales), hybrid working for friendly, and team orientated established business, permanent opportunity. Our client is ideally looking for someone with a couple of years' customer service/admin experience that they can train up to understand their industry....
-
Customer Experience Executive
1 week ago
Hove, United Kingdom CV-Library Full timeSummary: Office Angels are seeking TWO Customer Experience Executives to join an established and expanding organisation that has been providing a nationwide service for over 20 years. This is an exciting opportunity to join a thriving team environment and deliver exceptional customer service across various channels. With increased demand and continued...
-
Lead Customer Support Advisor
6 months ago
Hove, United Kingdom G and K Heating Ltd Full timeIf you take pride in yourself, want to grow and develop, and enjoy making others happy, then you have the foundations to be part of the team here at G&K. At G&K Heating, we strive to offer our customers the best service and employees the best environment to grow, develop and enjoy their work, which is why we are looking for a Customer Support Advisor to...
-
Customer Service Specialist
3 months ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Hove, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Head of Customers Success
6 months ago
Hove, United Kingdom Regium Consulting Limited Full timeWe partner with over 1,500 charitable organisations across the UK to install contactless card terminals and donation webpages to collect donations. We are growing and are looking for a customer-focused individual to join our team. We are looking for someone who loves helping people and is an avid problem solver. There are plenty of opportunities to grow and...
-
Senior Customer Support Advisor
7 months ago
Hove, United Kingdom Regium Consulting Limited Full timeWe partner with hundreds of organisations across the UK to install contactless card terminals and donation webpages to collect donations. We are growing and are looking for a customer-focused individual to join our team. We are looking for someone who loves helping people and is an avid problem solver. There are plenty of opportunities to grow and develop...
-
Customer Service Advisor
7 months ago
Hove, United Kingdom EDF Limited Full time**Customer Service Advisor** **Hove** **Starting Salary of £23,295 Plus Excellent Benefits Package** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience. **You don’t need to have experience of working in a...
-
Customer Service Advisor
6 months ago
Hove, United Kingdom EDF Limited Full time**Customer Service Advisor** **Hove** **Starting Salary of £23,295 Plus Excellent Benefits Package** **Full time or Part time (Minimum 24 hours a week from 09:30 - 17:00 Monday - Friday)** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an...
-
Disability Support Specialist
2 days ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000In this role as Disability Support Specialist at beBee Professionals in Hove, you will have the opportunity to make a real difference in the lives of individuals with disabilities.Duties and Responsibilities:Support individuals with disabilities in their daily living activities.Develop and implement personalized care plans.Facilitate social and community...
-
Customer Support Advisor
7 months ago
Hove, United Kingdom Regium Consulting Limited Full timeWe partner with over 1,500 charitable organisations across the UK to install contactless card terminals and donation webpages to collect donations. We are growing and are looking for a customer-focused individual to join our team. We are looking for someone who loves helping people and is an avid problem solver. There are plenty of opportunities to grow and...
-
Home Specialist
7 months ago
Hove, United Kingdom Neptune Europe Full timeHove - Permanent, part-time **The role**: Here at Neptune we're a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home and garden too! We believe our designs can make your life that little bit easier, happier and better and we always lead with heart. - The role and who we're...
-
Customer Service Assistant
7 months ago
Hove, United Kingdom Aderans UK Limited Full time**Customer Service Assistant** **Hove** **Full Time - Permanent** **The Role** **Responsibilities** - **Responding to customer queries over the phone & via e mail, exceeding expectations at every stage of the customer journey, delivering a 5* experience every time** - **Building rapport and meaningful professional relationships; empathising, listening,...