Key Holder
2 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Key Holder to join our team at Estée Lauder Companies. As a Key Holder, you will play a vital role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.
As a Key Holder, you will be responsible for providing exceptional customer service, leading by example, and using your outstanding coaching and mentoring skills to inspire and motivate your team. You will also be responsible for carrying out essential start and end of day cash reconciliation, as well as opening and closing the store on a rota basis.
Key Responsibilities:
- Provide exceptional customer service and ensure a unique and inspirational in-store experience for each customer
- Lead by example and use your coaching and mentoring skills to inspire and motivate your team
- Carry out essential start and end of day cash reconciliation
- Open and close the store on a rota basis
- Support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store
Requirements:
- Previous retail operations experience, including cash reconciliation and opening and closing the store
- Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets
- A passion for people and a customer-first mindset
- An approachable and friendly personality
- Confidence in speaking to customers and understanding their needs
- Flexible availability across days and hours
- Proof of right to live and work in the country
About Us:
Estée Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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