Retail Store Supervisor
3 weeks ago
Job Summary:
The Estée Lauder Companies is seeking a Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store. As a Key Holder, you will be responsible for leading by example, providing inspirational and personalized customer service, and using your coaching and mentoring skills to achieve sales and customer service targets.
Key Responsibilities:
- Support the Store Manager and Assistant Manager in the day-to-day operations of the store
- Provide exceptional customer service and ensure a unique and inspirational in-store experience for each customer
- Use your coaching and mentoring skills to lead by example and achieve sales and customer service targets
- Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis
Requirements:
- Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
- Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
- A passion and energy to provide inspirational, authentic, and personalized customer service
- An approachable and friendly personality
- Confidence in speaking to customers, getting to know them, and understanding their needs to best cater to them
- Flexible availability across days/hours
- Proof of right to live and work in the country
About Us:
The Estée Lauder Companies is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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