Field Service Team Leader
1 month ago
Location
United Kingdom Lincolnshire Lincoln
Company Siemens Energy Industrial Turbomachinery Ltd. Organization Gas Services Business Unit Distributed Full / Part time Full-time Experience Level Experienced Professional
A SNAPSHOT OF YOUR DAY
As a Group Leader in our Field Service team, you will lead and motivate a team of Field Service Engineers. Your role is pivotal in ensuring field service support for Small Gas Turbines. You will focus on employee relations, day-to-day operations, customer interactions, global coordination, financial management, EHS adherence, and the implementation of best practices and strategies within your team.
HOW YOU'LL MAKE AN IMPACT
Employee Relations: Motivate and engage your team, managing their welfare, performance, time management, and training and development.
Day-to-Day Operations: Plan and utilize resources effectively, oversee field mobilizations, and handle escalations promptly.
Customer Relations: Work closely with internal and external customers, addressing compliments and complaints, analyzing issues, resolving them, and implementing lessons learned.
Global Responsibilities: Collaborate with regional counterparts to uphold and promote the Field Service strategy, including EHS, competency, and utilization standards globally.
Financial Management: Manage the budget in alignment with business strategy and drive a cost-reduction approach.
EHS Compliance: Actively promote Siemens' 'Zero Harm' policy and monitor tools related to safe working conditions to mitigate risk and prevent loss.
Field Service Strategy: Develop and implement Field Service standards within your team, promoting respect, honesty, and integrity, and adhering to all applicable laws, regulations, and Siemens policies.
WHAT YOU BRING
Educational Background: A degree in an engineering-related subject is ideal.
Professional Experience: Experience in a large engineering company with some technical knowledge and a proven track record in a leadership role.
Technical Skills: Proficiency in MS Office, including Word, Excel, and PowerPoint.
Communication Skills: Excellent communication skills are essential.
Additional Skills: Project management experience and experience working in multicultural environments and multi-location projects would be advantageous.
ABOUT THE TEAM
Our Field Service team is dedicated to providing exceptional support and service to our global fleet of Small Gas Turbines. You will be part of a dynamic team that values collaboration, innovation, and continuous improvement, ensuring the highest standards of service and customer satisfaction.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
OUR COMMITMENT TO DIVERSITY
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fuelled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
REWARDS/BENEFITS
Competitive Salary
26 days holidays rising to 29 plus Bank Holidays
Class leading pension scheme with variable contributions
A supportive and inclusive work environment, where your contributions are valued and your professional growth is encouraged
Opportunities for networking, mentorship, and career development
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