Business Operations Associate

2 weeks ago


Sidcup, Greater London, United Kingdom Itrm Full time
Business Operations Role

This role is a key part of the business operations team at Itrm. The successful candidate will be responsible for assisting with various tasks, including ticket management, procurement, billing, and process improvements. The role also involves liaising with vendors to negotiate the best pricing and managing department tickets. Additionally, the candidate will work with the finance department, assist with consultancy post-sale tickets, and maintain clear communication with clients.

Key Responsibilities
- Assist with purchasing for both external and internal requirements.
- Assist with billing as required.
- Assist with contract creation and ongoing management.
- Liaise with vendors to negotiate the best pricing.
- Manage and assign consultancy post-sale tickets to the published SLA.
- Maintain clear and efficient communication with clients.

Requirements
- A strong desire for continued improvements and personal development.
- Ability to work under pressure and with other people.
- Strong attention to detail and excellent communication skills.
- Ability to multi-task and structure a varied workload.
- A customer-first approach.

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