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Linux Systems Engineer

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Reed Full time
About the Role

We are seeking a highly skilled Linux Engineer to provide 3rd line level support to a range of applications and platforms. This role is integral to our BAU operations and will contribute significantly to projects, new system builds, and various support requirements.

Key Responsibilities
  • Provide expert technical support and serve as an escalation point for complex technical issues.
  • Work closely with both local and centralized support teams to meet project timelines and agreements.
  • Engage with customers, necessitating strong interpersonal skills and the ability to travel, primarily within Europe.
  • Develop and execute action plans to maintain compliance with standards such as ISO27001 and ISO9001.
  • Address incidents logged through the ITSM Portal by end users and participate in the Major Incident Response Team.
  • Participate in the On-Call Level 3 Application rotation to address high-priority issues outside of regular business hours.
Requirements
  • In-depth knowledge of Linux operating systems, including Debian 11 and Ubuntu 24.04.
  • Proficiency in containerisation technologies, particularly Docker.
  • Skilled in Ansible for automation purposes.
  • Strong capabilities in querying databases such as Microsoft SQL, MariaDB, MySQL, Cassandra.
  • Experienced with web servers like IIS, Apache, and Nginx.
  • Flexibility in working hours and availability for out-of-hours on-call support.
Desirable Skills
  • Understanding of SSL Certificates and virtual server platforms.
  • Familiarity with Octopus deployment automation.
  • Proficiency in scripting languages such as Bash and PowerShell.
  • Demonstrated experience in 3rd line support.
What We Offer
  • 26 Days of annual leave + bank holidays
  • Bonus scheme of up to 10%
  • Hybrid and remote working options
  • Private Healthcare
  • Life Assurance
  • Training and progression
  • Contributory Pension Scheme – 1.5X employee contribution
  • Share save scheme
  • Holiday buy and sell options
  • Enhanced family policies