Member Engagement Specialist

1 week ago


London, Greater London, United Kingdom Royal Academy Of Dance Full time

**Job Summary:**

We are seeking a highly motivated and experienced Member Engagement Specialist to join our team at the Royal Academy of Dance (RAD). The successful candidate will play a key role in enhancing the overall experience of our members, ensuring that they feel valued and supported throughout their membership journey.

The ideal candidate will have experience working in a membership services role within a professional membership body or organization of similar scale. You should be able to analyse and process data accurately, deriving insights for wider business reporting and actions. Additionally, you must be able to manage a team effectively and provide guidance and support where needed.

**Key Responsibilities:**

  • To oversee the day-to-day operations of the membership team
  • To work closely with the Head of Membership to develop and implement membership initiatives and policies
  • To manage performance across the membership team

**What We Offer:**

We offer a competitive salary of £35,000 per annum, 25 days paid holiday (pro rata) plus bank holidays and a birthday day off, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, Bupa cash plan, life assurance, season ticket loan and cycle to work scheme.


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