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Credit Controller

2 months ago


Liverpool, Liverpool, United Kingdom Block Recruit Full time
Property Credit Controller

My client, a well-established property management company based in Liverpool, is seeking a dedicated Property Credit Controller to join their team.

Role Overview

The Property Credit Controller will be responsible for monitoring and collecting rent payments, ensuring all accounts are current, and providing essential support in debt management.

Key Responsibilities
  • Monitor rental accounts to identify late or missing payments.
  • Pursue outstanding payments through emails, letters, and phone calls.
  • Reconcile accounts and prepare rent schedules using Excel and the in-house property management system.
  • Communicate with tenants regarding rent accounts and resolve any queries.
  • Issue payment reminders and escalate unresolved issues as necessary.
  • Serve legal notices when required and manage the process through to completion.
  • Prepare cases for hearings and attend possession hearings or bailiff appointments if needed.
  • Identify and allocate missing payments.
  • Run routine and ad hoc reports and post daily rent charges.
  • Work closely with the finance department on rental payment matters.
Requirements
  • Strong verbal and written communication skills.
  • High attention to detail with the ability to manage your workload independently.
  • Confident in dealing with landlords and tenants, with an excellent telephone manner and the ability to handle complex issues professionally.
  • Competent in using Microsoft Word, Excel, and Outlook.
  • Ability to work independently and as part of a team, with a proactive approach to tasks.
  • Excellent organizational, prioritization, and planning abilities, with a proven track record of meeting targets.
  • Experience in a property management environment, particularly in credit control.
  • Proven success in achieving financial targets.
  • Self-motivated with a positive, can-do attitude.
  • Professional presentation and conduct that enhances the company's reputation.
About the Company

My client is a well-established property management company based in Liverpool, seeking a dedicated Property Credit Controller to join their team.