Sales Representative
1 month ago
Maplecrest Ford Lincoln of Union seeks a highly motivated and results-driven Sales Representative to join our Business Development Center (BDC) team. As a Sales Representative, you will be responsible for responding to internet leads, confirming sales appointments, and performing long-term follow-up on unsold customers.
Key Responsibilities:
- Generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership and marketing efforts.
- Manage a group of customer service representatives in a call center environment.
- Develop and maintain new hire and interview processes for BDC reps and appointment coordinators.
- Cultivate engaged, intelligent, and consistent staff.
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet.
- Contribute to high scores for the manufacturer's customer satisfaction index (CSI).
- Strive for continual improvement in the BDC and the company as a whole.
We Offer:
- Paid training.
- Health, dental, vision, life, and disability insurance.
- Employee purchase program.
- Up to 100K earning potential.
Maplecrest Ford Lincoln of Union is an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
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