Application Analyst
1 day ago
**Job Description:**
easyJet Airline Company PLC is seeking a highly skilled Application Analyst to join their team. This role involves working closely with IT Service Desk to ensure effective first line support for Airline Operations systems. The ideal candidate will have experience in 2nd/3rd line support, knowledge of ServiceNow, Confluence, and Jira, and basic qualification in ITIL practices.
**About the Role:**
This is an exciting opportunity to work on critical solutions in a fast-paced environment. As an Application Analyst, you will be responsible for day-to-day support, managing second line support, and ensuring effective third line support is provided through third-party providers. You will also participate in high priority changes, approved projects, major releases, and upgrades.
**Key Responsibilities:**
- Manage configuration settings and approved changes for Airline Operations systems
- Assist with system testing for configuration changes and new releases
- Maintain a repository of knowledge around assigned systems
- Identify access or data amendment breaches and report them to management
**What We Offer:
Competitive base salary £45,000 - £60,000 per annum, up to 20% bonus, BAYE, SAYE & Performance share schemes, flexible benefits package, excellent staff travel benefits, and a chance to work for a dynamic airline company.
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