Fitness Operations Manager
3 weeks ago
About the Role:
We are seeking a highly motivated and experienced Fitness Manager to lead our fitness department and drive the success of our wellness programs. As a key member of our team, you will be responsible for overseeing daily operations, managing a team of fitness advisors and personal trainers, and developing innovative fitness programs that cater to our diverse membership base.
Key Responsibilities:
- Oversee daily operations of the fitness department, ensuring an exceptional experience for all members.
- Lead, motivate, and manage a team of fitness advisors and personal trainers, driving the performance of KPIs.
- Monitor the budget and review forecasts and spending on freelance class instructors, adhering to specific fitness standards.
- Develop and implement innovative fitness programs and classes that cater to a diverse membership base.
- Conduct regular staff training and professional development to maintain high standards of service.
- Lead group fitness classes and provide one-on-one training sessions.
- Provide personalized fitness assessments and develop tailored workout plans for members.
- Ensure the fitness area is safe, clean, and well-maintained.
- Stay updated with the latest fitness trends and techniques to provide cutting-edge advice.
- Promote Bannatyne's services, special offers, and membership packages to enhance the member experience.
- Monitor member satisfaction and address any issues promptly.
Requirements:
- NVQ Level 2 Fitness qualified.
- Proven experience in a managerial role within the fitness or wellness industry.
- Strong leadership and interpersonal skills, with experience of managing a team.
- Good understanding of fitness technology and trends.
- Strong interpersonal and communications skills, with a customer-focused attitude.
- Genuine passion for health, wellness, and customer service.
- Ability to establish rapport, build trust, and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.
About Bannatyne:
Bannatyne Group is dedicated to excellence in health and wellness. As a Fitness Manager, you'll have the opportunity to lead a team, innovate fitness programs, and make a meaningful impact on our members' lives. You'll work in a state-of-the-art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and dedication.
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