Home Care Supervisor Professional
9 hours ago
About Us:
We are a medium-sized, high-quality care at-home company that has been rated OUTSTANDING by CQC in our last two inspections. We pride ourselves on being a 5-star employer with 97% employee engagement.
Job Description:
- Support care consultations, service reviews, and client support plans.
- Conduct staff supervisions and client quality assurance.
- Create, update, and audit client care plans, and assist with digital care planning.
- Maintain accurate client and Care Professional records on our software and People Planner.
- Conduct client and Care Professional introductions.
- Develop strong relationships with potential and existing clients, their families, and other professionals involved in their care.
- Carry out client reviews and take necessary actions.
- Provide support to the Client Experience team.
- Maintain regular contact with clients and Care Professionals.
- Perform additional duties as directed by your line manager.
- Participate in on-call duties as required.
- Ensure compliance with Home Instead's Equality, Diversity, and Equal Opportunities Policy.
Estimated Salary: £24,000 - £30,000 per annum, depending on location and experience
Skills and Qualifications:
- Proven experience in the care sector delivering personal care services.
- Ability to work with MAR sheets and medication in a supervisory role.
- Dedication to delivering high-quality care to our clients.
- Full and clear UK driver's license.
- Reliable access to a fully insured car.
- Right to live and work in the UK.
- Prior care experience and completed a Care Certificate.
- Minimum qualification level of NVQ Level 2 or above.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A supportive and collaborative work environment.
- The chance to make a real difference in the lives of our clients.
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