Global Operations Coordinator

1 day ago


Milton Keynes, Milton Keynes, United Kingdom DHL Germany Full time
About the Role:

We are seeking a highly skilled Senior Business Consultant to join our HR Shared Service Centre at DHL Germany. The successful candidate will be responsible for optimizing end-to-end HR processes, aligning regional and global strategies, and enhancing the customer and user experience within our HR systems.

Key Responsibilities:
  • Design and document processes using standardized frameworks, ensuring global requirements, legal/regulatory compliance and internal controls.
  • Engage with stakeholders to gather process improvement suggestions, develop solutions to address identified needs.
  • Oversee system builds, manage user acceptance testing, and evaluate post-implementation improvements.
  • Develop training content and communicate process updates effectively to operational teams.
Requirements:
  • Experience in HR systems, process improvement, or project management, ideally within a Shared Services or HR Operations context.
  • Strong analytical skills to assess complex business processes and recommend optimizations.
  • Solid general business and operational management experience.
Benefits:
  • Free confidential 24/7 GP service
  • Hundreds of discounts (including retail, childcare + gym)
  • Affordable loans & enhanced pension scheme
  • 24/7 employee support service for you (+ family) with access to free counselling and much more.

The estimated salary for this position is £42,000 - £62,000 per annum, depending on experience.



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