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Clinical Services Coordinator

2 months ago


Chippenham, Wiltshire, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

About the Role

We are seeking a highly organized and communicative Clinical Services Administrator to join our Specialised Mental Health team. As a key member of our administrative team, you will provide essential support to our BSW Perinatal team, ensuring the smooth operation of our services.

Key Responsibilities

  • Answering telephone calls and effectively dealing with messages
  • Using patient records system, including uploading documents
  • Processing referrals and setting up appointments
  • Formatting letters and updating progress notes
  • Helping to manage the admin inbox and responding to incoming mail
  • Minute taking and providing administrative support to the team

Person Specification

We are looking for an individual with excellent communication skills, experience of working in a team, and good IT skills in Outlook and Microsoft Word. Experience of general office and administrative procedures is also essential. A background in the NHS is desirable.

About Us

Avon & Wiltshire Mental Health Partnership NHS Trust is a diverse organisation providing inpatient and community-based mental health care to approximately 1 million people. We are committed to promoting mental health and wellbeing, and our outstanding people are dedicated to delivering person-centred care.