Clinical Services Coordinator

2 months ago


Chippenham, Wiltshire, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

About the Role

This is an exciting opportunity to join our Specialised Mental Health team as a Clinical Services Administrator. As a key member of our administrative team, you will provide vital support to our busy BSW Perinatal team, who work with women experiencing mental health issues during pregnancy or in the first year afterwards.

Main Responsibilities

  • Answering telephone calls and effectively dealing with messages
  • Using patient records system, including uploading documents
  • Processing referrals
  • Setting up appointments
  • Formatting letters
  • Updating progress notes
  • Helping to manage the admin inbox and responding to incoming mail appropriately
  • Minute taking

About Us

Avon & Wiltshire Mental Health Partnership NHS Trust is a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Person Specification

  • Excellent communications skills
  • Experience of working in a team
  • Good IT Skills in Outlook and Microsoft Word
  • Experience of general office and administrative procedures

Desirable Criteria

  • Experience of working in an NHS background


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