Third Party Risk Management Expertise Lead

3 days ago


London, Greater London, United Kingdom Zopa Full time
Transform Third-Party Risk into a Competitive Advantage

We are seeking a seasoned Senior Third Party Risk Manager to join our team at Zopa, a pioneering fintech company redefining the banking experience. If you're an experienced risk manager passionate about improving the risk environment and general ways of working across teams, we'd love to hear from you.

About the Role:
  • You will report directly to the Head of Operational Resilience and collaborate with stakeholders across the three lines of defence to ensure Zopa operates its third-party arrangements within risk appetite.
  • Enhance and implement robust third-party risk management procedures that align with relevant regulatory requirements and internal policies.
  • Conduct thorough risk assessments for material third parties, identifying risks and proposing proportionate controls through information from multiple sources.
  • Work closely with 1LOD risk teams, supplier relationship managers, and the Procurement team to design and implement effective controls, reporting on their effectiveness.
  • Deliver timely third-party risk MI and reporting, empowering accountable individuals to make informed, risk-based decisions.
  • Partner with the Procurement team to fully embed and gain value from our new supplier management tool.
  • Owning the Bank's outsourcing register.
  • Collaborate with stakeholders to learn from the root causes of incidents or risk events caused by third-parties.
About You:
  • An experienced risk manager familiar with the retail banking environment and regulatory landscape, particularly in relation to third-party risk management.
  • A proven track record of managing third-party risk (ideally in the first line) in consultancy, fintech, or specifically within the financial services sector.
  • Good awareness of the regulatory framework governing Zopa's operations and a drive to self-educate and stay up-to-date on evolving Outsourcing and Critical Third Party regulations.
  • An outcome-oriented individual capable of applying the risk framework to propose optimal outcomes for customers and the bank.
  • A strong communicator able to articulate issues clearly, flagging trade-offs and solutions to gain buy-in to your proposals.
  • Possessing passion for improving the risk environment and general ways of working across teams.
  • Able to act as a source of knowledge and point of contact for business colleagues in your area, such as second-line risk and first-line counterparts.
Bonus Points:
  • Experience in implementing new risk procedures or significant changes to risk procedures.
  • Managing complex projects with diverse stakeholders.
Flexible Working:

Zopa values flexible working arrangements, understanding the benefits of face-to-face collaboration and work-life balance. Our teams work in a hybrid manner, from UK offices and remote locations, tailored to suit the team and task requirements.

We also offer the option to work abroad for up to 120 days annually*, ensuring you have everything needed to thrive, both personally and professionally.
*Subject to having the right to work in the chosen country.

Diversity Statement:
Zopa is proud to offer an inclusive workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique culture for our people. We strive for a workplace where everyone can bring their full self to work. Our approach to DE&I reflects in our hiring process, so please let us know if you require any reasonable adjustments.



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