Clinical Support Specialist

4 days ago


Southampton, Southampton, United Kingdom Optical Express Full time
Opportunity Overview:
We are seeking a skilled Clinical Support Specialist to join our team at Optical Express. As a key member of the surgical team, you will play a crucial role in ensuring the delivery of exceptional patient care and outstanding clinical outcomes.

**Job Summary:**
As a Clinical Support Specialist, you will be responsible for providing high-quality support to our surgeons and clinical teams. This will include conducting pre-operative testing, assisting during consent appointments, and coordinating patient flow on the day of surgery. You will also be required to assist with laser technician duties, including preparation and calibration of lasers, and participate in end-of-treatment day activities.

**Responsibilities and Accountabilities:**
  • Pre-operative testing: Conducting tests prior to examination and treatment, and assisting during the consent appointment process.
  • Patient discharging: Instructing patients on post-procedure care, updating medical records, and making follow-up appointments.
  • Laser technician duties: Preparation and calibration of lasers, understanding data, loading and transferring data, safe running of lasers.
  • Co-ordinating patient flow: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients.
  • Assisting surgeons during consent appointments and treatments: Acting as scrub assistant, taking notes for the surgeon, and instilling eye drops.
  • Participating in IOL theatre: Assisting the surgical team and patients during surgery and associated tasks such as decontamination of instruments.


What We Offer:
In return for your hard work and dedication, we offer a competitive salary of £24,000 per annum, no night shifts, state-of-the-art working environments, 29 days' annual leave per annum, and a range of other benefits.

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