Customer Service Ambassador

6 days ago

Richmond, Greater London, United Kingdom Haven Full time

Role Overview

We are seeking a warm and welcoming Customer Service Ambassador to join our Guest Experience Team at Haven Reighton Sands Holiday Park.

Key Responsibilities

  • Prepare Welcome Packs to warmly greet our guests upon their arrival
  • Extend a warm welcome to guests as they arrive at our bustling reception area
  • Extend hospitality through courtesy check-in calls, ensuring guests feel appreciated and attended to from the moment they arrive
  • Share your insider's knowledge of the local area with our guests, enriching their stay with tips and recommendations for an unforgettable experience
  • Collaborate seamlessly with our team to swiftly and effectively address any queries or concerns our guests may have, ensuring their comfort and satisfaction throughout their stay

What's In It For You?

  • Free use of our Leisure Facilities, including swimming pool
  • Up to 50% Discount off food on Park and 20% discount in our shops
  • Opportunity to use our Corporate Box at the O2 Arena
  • Fantastic Discounts with many national Brands & Retailers
  • 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
  • Reward & Recognition Schemes
  • Training and development opportunities including fully funded qualifications
  • Fantastic Health, Mind & Money Support Programme
  • Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates:

16 to 17 £, 18 to 20 £, 21+ £ per hour

Location: Haven Reighton Sands Holiday Park

Requirements

  • A warm and welcoming communicator, always keeping a positive attitude, even in tricky situations
  • Being customer-focused is crucial because you'll be our guests main point of contact
  • Your warmth and ability to handle anything with a smile will ensure our guests feel truly cared for and valued

About Us

We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member.

We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours.

  • Customer Service Ambassador

    1 day ago

    Richmond, Greater London, United Kingdom Savills Full time

    Role OverviewWe are seeking a talented Customer Service Ambassador to join our Richmond office, as part of our Savills team. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Your Key ResponsibilitiesProvide inbound contact support to our...

  • Customer Service Ambassador

    1 month ago

    Richmond, Greater London, United Kingdom Haven Full time

    Welcome to HavenWe are seeking a skilled Customer Service Ambassador to join our Guest Experience Team at Haven. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.About the RoleAs a Customer Service Ambassador, you will be the first point of...

  • Customer Service Ambassador

    1 month ago

    Richmond, Greater London, United Kingdom Haven Full time

    Welcome to HavenWe are seeking a skilled Customer Service Ambassador to join our Guest Experience Team at Haven. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.About the RoleAs a Customer Service Ambassador, you will be the first point of...

  • Customer Service Ambassador

    7 days ago

    Richmond, Greater London, United Kingdom Savills Full time

    Role OverviewWe are seeking a skilled Customer Service Ambassador to provide exceptional support to our clients at Savills' Richmond head office.This role involves delivering high-quality inbound contact support to resolve enquiries and generate leads, ensuring a consistently excellent customer experience.Key Responsibilities:Provide timely and effective...

  • Customer Service Ambassador

    2 weeks ago

    Richmond, Greater London, United Kingdom Haven Full time

    Be Part of Our Exceptional Guest Experience TeamAs a Customer Service Ambassador at Haven, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your role will involve meeting guests at the main gate, checking passes, and acting as an information guide, delivering exceptional customer...

  • Customer Service Ambassador

    6 days ago

    Richmond, Greater London, United Kingdom Haven Full time

    Welcome to HavenAs a Customer Service Ambassador, you will be part of our Guest Experience Team, responsible for delivering exceptional customer service to our guests. Your role will involve meeting guests and owners at the main gate, checking passes, and providing information and assistance as needed.What's in it for you?- Free use of our leisure...

  • Customer Service Ambassador

    1 week ago

    Richmond, Greater London, United Kingdom Haven Full time

    Welcome to HavenAs a Customer Service Ambassador, you will be part of our Guest Experience Team, responsible for delivering exceptional customer service to our guests. Your role will involve meeting guests and owners at the main gate, checking passes, and acting as an information guide. You will also be responsible for providing a safe and secure environment...

  • Customer Service Ambassador

    1 week ago

    Richmond, Greater London, United Kingdom Haven Full time

    Be a part of our exceptional Guest Experience Team at Haven!About the Role:We are seeking a warm and welcoming Customer Service Ambassador to join our team. As a key point of contact for our guests, you will be responsible for extending a warm welcome, providing exceptional customer service, and ensuring our guests feel truly cared for and valued.Key...

  • Customer Service Ambassador

    1 week ago

    Richmond, Greater London, United Kingdom Haven Full time

    Be a part of our exceptional Guest Experience Team at Haven!About the Role:We are seeking a warm and welcoming Customer Service Ambassador to join our team. As a Guest Experience Host, you will be the main point of contact for our guests, providing exceptional service and ensuring their stay with us is truly unforgettable.Key Responsibilities:Prepare Welcome...

  • Customer Service Ambassador

    2 weeks ago

    Richmond, Greater London, United Kingdom Orange Tree Full time

    About the Role:As a Receptionist at The Orange Tree, you will be the first point of contact for our customers, providing exceptional service and ensuring a warm and welcoming atmosphere. You will be responsible for managing the front desk, handling customer inquiries, and maintaining a high level of organization and attention to detail.Key...

  • Reservations Ambassador

    5 days ago

    Richmond, Greater London, United Kingdom Brindisa Kitchens Full time

    Reservations AmbassadorWe are seeking a charismatic Reservations Ambassador to provide exceptional customer service and create a warm welcome for our guests. You will have experience in restaurant reservations or a similar role within a reception or bookings team, and a passion for delivering first-class service and hospitality.About BrindisaBrindisa...

  • Customer Service Ambassador

    3 weeks ago

    Richmond, Greater London, United Kingdom Haven Full time

    Be Part of Our Exceptional Guest Experience TeamWe're seeking a talented and enthusiastic individual to join our Guest Experience Team as a Welcome Host. As a key member of our team, you'll play a vital role in delivering exceptional customer service and creating unforgettable experiences for our guests.Key Responsibilities:Meet and greet guests at the main...

  • Customer Service Ambassador

    4 weeks ago

    Richmond, Greater London, United Kingdom Haven Full time

    Be Part of Our Exceptional Guest Experience TeamWe're seeking a talented and enthusiastic individual to join our Guest Experience Team as a Welcome Host. As a key member of our team, you'll play a vital role in delivering exceptional customer service and creating unforgettable experiences for our guests.Key Responsibilities:Meet and greet guests at the main...

  • Customer Service Ambassador

    4 weeks ago

    Richmond, Greater London, United Kingdom Haven Full time

    Be Part of Our Exceptional Guest Experience TeamWe're seeking a talented and enthusiastic individual to join our Guest Experience Team as a Welcome Host. As a key member of our team, you'll play a vital role in delivering exceptional customer service and creating unforgettable experiences for our guests.Key Responsibilities:Meet and greet guests at the main...

  • Customer Service Ambassador

    3 weeks ago

    Richmond, Greater London, United Kingdom Haven Full time

    Be Part of Our Exceptional Guest Experience TeamWe're seeking a talented and enthusiastic individual to join our Guest Experience Team as a Welcome Host. As a key member of our team, you'll play a vital role in delivering exceptional customer service and creating unforgettable experiences for our guests.Key Responsibilities:Meet and greet guests at the main...

  • Customer Service Ambassador

    7 days ago

    Richmond, Greater London, United Kingdom Orange Tree Full time

    About The Orange TreeLocated in a leafy suburb of London, The Orange Tree is a charming pub and hotel that offers a warm and traditional atmosphere, perfect for rugby fans and those looking for a relaxing stay. Our historic attachment to sports makes us a great choice for catching the match, and our well-stocked bar and delicious menu ensure that you'll have...

  • Customer Service Ambassador

    2 months ago

    Richmond, Greater London, United Kingdom Haven Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Guest Experience Team as a Welcome Host. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable experience at our park.Key ResponsibilitiesMeet and greet guests at...

  • Customer Service Ambassador

    2 months ago

    Richmond, Greater London, United Kingdom Haven Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Guest Experience Team as a Welcome Host. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable experience at our park.Key ResponsibilitiesMeet and greet guests at...

  • Customer Service Ambassador

    2 months ago

    Richmond, Greater London, United Kingdom Haven Full time

    Unlock a World of Opportunities as a Welcome HostAt Haven, we're passionate about delivering exceptional guest experiences. As a Welcome Host, you'll be the first point of contact for our visitors, setting the tone for an unforgettable stay. Your warm smile, friendly demeanor, and exceptional customer service skills will make our guests feel valued and cared...

  • Customer Service Ambassador

    2 months ago

    Richmond, Greater London, United Kingdom Haven Full time

    Unlock a World of Opportunities as a Welcome HostAt Haven, we're passionate about delivering exceptional guest experiences. As a Welcome Host, you'll be the first point of contact for our visitors, setting the tone for an unforgettable stay. Your warm smile, friendly demeanor, and exceptional customer service skills will make our guests feel valued and cared...