Clinical Triage Practitioner

2 weeks ago


Leatherhead, Surrey, United Kingdom Queen Elizabeth's Foundation for Disabled People Full time
Job Summary

The main purpose of this role is to work as an autonomous practitioner within the QEF Care and Rehabilitation Centre, working closely with acute services, GPs, and those who refer clients for consideration to our inpatient rehabilitation. The successful candidate will be responsible for fulfilling the service clinical triage requirements and will need to undertake assessments of clients with a range of clinical presentations, many of which will have a neurological diagnosis or will need to use specialist clinical reasoning, evidence-based practice, enhanced assessment, problem-solving, and decision-making skills to identify client needs, determine suitability for our service, and make recommendations on the clinical pathway the client will most benefit from.

Main Duties of the Job
  • To be professionally and legally accountable for all aspects of your own and delegated work.
  • To work within codes of practice and professional guidelines.
  • To undertake specialist holistic rehab assessments (including those with complex presentations and multi-pathologies) making use of clinical reasoning skills. This may include face-to-face assessments or telephone assessments/triage.
  • To control and manage triage calls effectively by using skilled questioning, active listening, and excellent verbal communication skills in a calm, professional manner.
  • To evaluate patient progress, write reports, and assessments, and be responsible for the handover to the relevant QEF CRC clinical staff regarding the outcome of clinical triage and/or face assessment, including recommendations for therapy input and appropriate rehab programs.
  • To effectively communicate with patients, family members, carers, and colleagues using tact and persuasive skills. This may involve using skills where patients have difficulties in communication, hearing loss, diminished sight, depression, aphasia, speech problems, cognitive impairment, behavioural problems, and pain.
  • To work in line with QEF policies and procedures.
About Us

QEF is a Surrey-based charity committed to providing life-transforming services that enable people with disabilities to increase their independence and achieve their goals. Our Care and Rehabilitation Centre (CRC) is a state-of-the-art 48-bedded rehab centre offering four different client pathways, including Neuro Rehabilitation, General Rehabilitation, Complex Neurological Care, and Outpatient/Respite Services.



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