Automotive Technical Specialist

2 weeks ago


Old Lyme, Connecticut, United Kingdom Robert Bosch Group Full time
Unlock Your Potential as a Car Repair Specialist

Are you passionate about delivering exceptional customer experiences and resolving complex technical issues? Do you have a knack for analyzing problems and providing expert solutions? We're seeking a skilled Car Repair Specialist to join our team at Robert Bosch Group, a leading provider of innovative services and solutions.

As a Car Repair Specialist, you will play a critical role in ensuring the highest level of customer satisfaction by analyzing technical problems with cars and light goods vehicles (LGV) and heavy goods vehicles (HGV) of all brands. Your expertise will be invaluable in providing technical assistance to customers, inputting FAQs and knowledge databases, and collaborating with our team to drive business success.

Key Responsibilities
  • Analyze technical problems with cars and LGV/HGV, identifying root causes and providing expert solutions.
  • Provide technical assistance to customers, ensuring their needs are met and exceeded.
  • Contribute to the development of FAQs and knowledge databases, enhancing our team's expertise and customer support.
Requirements
  • Minimum 1-3 years of experience working in workshops with cars and/or LGV/HGV.
  • Educated and qualified as a master mechanic/automotive mechatronics technician (mechanics and/or electronics) or automotive service technician.
  • Excellent English language skills, both oral and written.
  • Confident, professional telephone manner.
What We Offer

As a Car Repair Specialist at Robert Bosch Group, you can expect:

  • Flexible work time options and a hybrid of home/office-based working.
  • Benefits and services tailored to your needs.
  • Employee discounts and opportunities for growth and development.
  • A centrally located city-based job location with room for creativity and collaboration.


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