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Duty Manager

2 months ago

Aberdeen, Aberdeen City, United Kingdom Albyn Hospitality Enterprise Full time

About Albyn Hospitality Enterprise

We are a dynamic and owner-operated hospitality business with a passion for delivering exceptional customer experiences. Our goal is to provide a unique and memorable experience for our guests, while fostering a positive and supportive work environment for our team members.

Job Summary

We are seeking an experienced Duty Manager to join our team and contribute to our mission of providing outstanding service and hospitality. As a Duty Manager, you will be responsible for leading our team during service periods, ensuring that our high standards of customer service are met, and providing support to our management team.

Key Responsibilities

  • Lead our team during service periods, ensuring that our high standards of customer service are met
  • Provide support to our management team, including problem-solving and communication
  • Ensure that our team members are well-trained and equipped to provide exceptional customer service
  • Monitor and maintain a clean and safe working environment
  • Collaborate with our team to achieve our business objectives

Requirements

  • Minimum of 2 years of managerial experience at supervisor level or higher
  • Personal licence
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Passion for delivering exceptional customer experiences

What We Offer

  • Competitive wage
  • Employee Assistance Program
  • Generous discount off your bill (including drinks)
  • Immediate Start (or as soon as your notice period allows)
  • Wage plus Tips
  • Opportunities for career progression
  • Staff meals
  • Fantastic team and work environment
  • A business who cares about you
  • Staff parties, events, training courses and much more