Administrative Support Coordinator

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom UCC Coffee UK Limited Full time
Job Title: Coffee-To-Go Coordinator About the Role: We are seeking a highly organized and detail-oriented Coffee-To-Go Coordinator to provide administrative support to our Head of Coffee To Go. As a key touchpoint between our customers, internal teams, and suppliers, you will play a crucial role in ensuring a successful onboarding process through the best use of data analytics and day-to-day support. Key Responsibilities: * First point of contact for post-sales activities such as customer onboarding and product training * Delivering clear best practices and creating long-lasting partnerships with account retention and growth * Working in partnership with all business unit stakeholders to ensure service agreements are in place and upheld * Cross-functional working with Marketing, Sales, Project Management, IT, Technical, and Service Operations * Supporting the Head of CTG, Technical personnel, and suppliers with on-going software development for new and existing CTG customers * Managing and controlling all administration-based tasks Requirements: * Passionate about providing great customer service * Attention to detail with strong data reporting and analysis skills * Able to answer queries concisely via the telephone and email * Confident user of Microsoft Office applications (Excel) * Exceptional eye for detail with maintaining systems and trackers * Thrives in a situation where cross-functional working is critical to getting things done * Fast learner, ability to multi-task, and perform creatively and commercially under pressure What We Offer: * Up to £28k (pro-rata) + 25 Days Holiday (pro-rata) + Pension + Life Assurance + EAP + Other Company Benefits

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