Legal Advisor

6 days ago

Bristol, Bristol, United Kingdom RAC Full time

RAC Legal Services is seeking a skilled and experienced Legal Advisor to join our team in North Bristol. As a phone-based legal advisor, you will be responsible for providing high-quality legal advice to our customers on a range of private law matters, including personal injury, consumer rights, employment law, wills, and probate.

Key Responsibilities:

  • Offering positive resolutions over the phone, including policy application and guidance on all products provided by and/or serviced by RAC Legal Services
  • Providing expert legal advice on a range of legal matters, predominantly through the telephone legal advice line
  • Working within agreed service levels and quality standards
  • Liaising with internal and external stakeholders to ensure customer satisfaction
  • Keeping up to date with relevant legislation and case law

Requirements:

  • Minimum qualification of LLB (or equivalent)
  • Excellent communication skills (both verbal and written)
  • A customer-focused approach
  • The ability to work independently and as part of a team

We Offer:

  • A competitive salary of up to £28,000 per year (depending on experience)
  • Hybrid working
  • No Weekend or Bank Holiday working
  • A full-time contract (35 hours per week)
  • A comprehensive benefits package including pension scheme, health cash plan, employee discounts, and more
  • A supportive and friendly working environment
  • Opportunities for career development
  • Shift work Monday to Friday with hours are no earlier than 0800 and no later than 2000
  • Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
  • FREE RAC Ultimate Complete Breakdown Service from Day One.
  • Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech, and much, much more.

We're committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.

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