Senior Salesforce Administrator
4 weeks ago
Ziff Davis, a global leader in cybersecurity, is seeking a skilled Salesforce Administrator to join our team. As a key member of our organization, you will play a critical role in supporting our ~100-user Salesforce org and driving business growth through innovative solutions.
Key Responsibilities- Support and maintain our Salesforce org, ensuring seamless day-to-day operations
- Troubleshoot and resolve CRM system and integration issues promptly
- Design and build custom reports and dashboards to track key performance indicators
- Develop new user workflows to automate business processes
- Document, maintain, and update business and technical processes
- Maintain integrations between Salesforce and other internal and external applications
- Ensure data quality through data import requests, cleansing, deduplication, and process improvements
- Experience working in a 50-250 user org
- Background in internal Salesforce orgs (not as a consultant)
- Experience with Salesforce Lightning, Apex development, and Flow/Process Builder automation
- Providing end-user support for the Salesforce platform
- Experience with Salesforce CPQ, Pardot, and integrating with 3rd-party systems
- Working with Jira/Confluence, Copado Essentials, and Salesforce DX/Visual Studio Code
As a valued member of our team, you will have the opportunity to work with a talented group of professionals, drive business growth, and contribute to the development of innovative solutions. If you are a motivated and experienced Salesforce professional looking for a new challenge, we encourage you to apply.
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