Customer Service Representative

1 month ago

Castlereagh, United Kingdom Sysco Ireland Full time
{"title": "Customer Service Representative", "description": "About the Role

We are seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Act as the first point of contact for our customers, responding to their queries and resolving issues in a timely and professional manner.
  • Process customer orders and requests accurately and efficiently.
  • Develop and maintain strong relationships with our customers, understanding their needs and preferences.
  • Work collaboratively with our sales team to ensure seamless customer service and support.
  • Stay up-to-date with product knowledge and market trends to provide informed advice to customers.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Proficient in Microsoft Office and other relevant software.
  • Ability to work flexible hours, including evenings and weekends.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
About Us

Sysco Ireland is a leading foodservice provider, dedicated to delivering exceptional customer service and support. We are passionate about building strong relationships with our customers and employees, and we are committed to creating a positive and inclusive work environment.

", "lang_code": "en"}

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