Trade Counter Administrator

3 weeks ago


Basildon, Essex, United Kingdom Adore Recruitment Full time

We are looking for a highly skilled Trade Counter Administrator to join our team in Basildon. The successful candidate will be responsible for managing customer interactions on the trade counter, handling sales calls, and performing general administrative tasks.

The key requirements for this role include:

  • Providing exceptional customer service on the trade counter and over the phone
  • Taking sales calls and promoting products
  • Managing customer accounts and resolving queries
  • Sales, refunds, credits, and account compliance

The ideal candidate will have:

  • Excellent administration skills and ability to multitask
  • A working knowledge of MS Office (Word, Excel, Outlook and PowerPoint)
  • Exceptional customer focus, both internal and external
  • Ability to handle customer complaints and resolve issues efficiently
  • Highly organized and detail-oriented

This role is perfect for someone with previous experience in business administration, good communication skills, and a passion for delivering exceptional customer service. Salary: £25,282 per annum DOE + performance bonus. Additional benefits include free parking and a dynamic work environment.



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