Administrative Assistant
3 weeks ago
We are seeking an experienced Administrative Assistant to join our team at Dogs Trust. As an Administrative Assistant - Dog Welfare Expert, you will be responsible for providing exceptional customer service, supervising front of house staff and volunteers, and ensuring administration and records are kept up to date.
Key responsibilities include:
- Providing excellent interpersonal and organisational skills.
- Delivering exceptional customer service experience.
- Working in a busy fast-paced environment.
- Being fully conversant with the duties and responsibilities of the other members of the management team in order to cover for them during periods of absence.
About you:
The successful candidate will have significant supervisory experience, excellent knowledge of dog welfare requirements, and the ability to identify deteriorating or poor welfare and find ways to rectify the concerns. You will have strong administrative, communication, and customer care skills with a proven ability to handle difficult and sensitive situations.
About Dogs Trust:
We love dogs. That's why we do whatever we can to make sure every four-legged friend gets the love they deserve. We'll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future.
About the team:
Our rehoming centres house thousands of dogs each year until they are able to find a loving new home. The success of our centres wouldn't be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres.
What else do I need to know?
A full, manual driving licence is also essential, as driving will be a part of the role.
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