Assistant Manager

2 days ago


Bathgate, West Lothian, United Kingdom EG Group Full time

Job Summary:

We are seeking a dedicated and experienced Assistant Manager to join our EG Group team at our Starbucks store in Bathgate. As a key member of our management team, you will be responsible for leading and motivating a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage the store in the absence of the Manager, ensuring seamless day-to-day operations and maintaining high standards of customer service.
  • Lead and develop a team of retail professionals, providing coaching, guidance, and support to ensure they have the skills and knowledge to excel in their roles.
  • Drive sales growth and profitability through effective inventory management, visual merchandising, and promotional activities.
  • Ensure the store is maintained to the highest standards of cleanliness and presentation, adhering to EG Group's health and safety policies.
  • Collaborate with the management team to develop and implement business strategies, ensuring alignment with EG Group's overall objectives.

Benefits:

  • Competitive hourly rate of £12.50
  • Quarterly bonus incentive
  • 30% discount on food, drinks, and merchandise
  • Food to Go Discounts – 15% off, Greggs, Subway & much more
  • Discount partnerships – retail, food, home, garden, electronics & much more
  • 24/7 access to virtual GP & wellbeing service
  • Contracted hours
  • Free on-shift beverage
  • Progression & career opportunities
  • Life assurance
  • Employee assistance programme
  • Recognition rewards
  • 10% Discount Card for Asda
  • Learning & development opportunities
  • Work anniversary awards
  • Compassionate leave
  • EG Cares benefits & rewards platform
  • Access to the Learning Hub with the most extensive online learning course library in the world

Requirements:

  • Previous management experience in a retail or hospitality environment
  • Strong leadership and communication skills, with the ability to motivate and develop a team
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

What We Offer:

As a valued member of the EG Group team, you will have access to a range of benefits and opportunities for career development and growth. We are committed to supporting our employees in achieving their career goals and providing a positive and inclusive work environment.



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