Senior Process Performance Executive

6 days ago


Haywards Heath, West Sussex, United Kingdom First Central Insurance Management Ltd Full time
Insurance Efficiency Specialist Job Description

We are seeking a highly skilled and motivated Insurance Efficiency Specialist to join our Commercial & Marketing team.

About the Role

This is a 12 month fixed term contract opportunity to cover a maternity leave within the team. As an Insurance Efficiency Specialist, you will support the oversight, governance, and continuous improvement of our core business processes across the lifecycle of a policy.

Main Responsibilities
  • Support the Process Performance Lead in ensuring controls are in place to deliver the best customer and commercial outcomes across the lifecycle of a policy.
  • Lead tactical initiatives across functional teams to deliver new capability or improvements in core business processes.
  • Business lead on strategic projects that support acquisition or persistency or deliver better controls in our core business processes.
  • Proactively develop new processes and initiatives from concept to commercialisation to ensure customer and commercial outcomes are met.
Requirements

To be successful in this role, you will need:

  • Experience of working within a highly regulated environment.
  • Understanding of the insurance/financial services industry, its products, and key regulations.
  • Numerate and analytical skills with the ability to solve problems and distil complex information into clear insight and recommendations.
  • Highly motivated self-starter with excellent communication & presentation skills, both verbal and written.
  • Ability to make quick confident decisions at a strategic level to move things forward.
Benefits

We offer a competitive salary and benefits package, including:

  • A salary of £55,000 - £65,000 per annum (dependent on experience).
  • A range of flexible benefits, including 25 days annual leave, pension scheme, and life assurance.
  • The opportunity to work with a leading insurance company and contribute to the success of our business.
About Us

First Central Insurance Management Ltd is a market-leading insurance company that protects the things people love so they can get on with what matters to them in life. We pride ourselves on being a great place to work and offer a supportive and collaborative environment.



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