Wine Bar Team Lead
4 weeks ago
Authentic Wine Experience Specialist Opportunity
We value our team, help to develop their careers and treat them well.
We aim to become an industry leader and a destination "best place to work", to attract the food, beverage and hospitality industries' leading lights.
Humble Grape has been trading since 2009 and is currently in an extensive growth phase. The right candidate has an opportunity to forge their own role in the company.
The Role
The role will be hands-on in a busy bar/restaurant/shop, so you'll need:
• A commitment to great wine and incredible service.
• An understanding of our guests' needs (so you can help create the kind of experience that leads to fond memories).
• The skills and character to work in a pressured environment and provide even the most demanding guests with top-quality service.
• The ability to handle complaints in a timely and efficient manner.
Benefits
• 30% discount across all venues
• Cycle to Work Scheme
• Reward & Recognition Platform for excellence
• Supplier trips
• Annual Staff Events
• Referral bonus
Requirements
• Experience within a busy restaurant or bar.
• A passion for service excellence.
• Love and knowledge of wine and WSET qualifications are highly sought.
• Good host with excellent communication skills, who treat customers and colleagues with respect and good humour.
• Good command of English.
• Excellent grooming and presentation.
• The right to work in the United Kingdom.
Company Ethos and Values
We're on a mission to make wine socially inclusive and approachable to everyone.
We focus on the customer and share the stories behind our many wines.
We import the majority of our wines directly from the vineyard. We love winemakers and want to represent them.
Our wines are organic/biodynamic or sustainably produced. Not only is this better for the environment, we think it makes better, more diverse wine.
We equally are passionate about the food we produce. We are using some of the best seasonal and organic products along with a strong mindset to zero-waste food production.
We are proud to be socially conscious and that is why we encourage environmental fair trade amongst our current teams.
Humble Grape - Your World Wine
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