Software Support Engineer

2 days ago


Barrow, Cumbria, United Kingdom Matchtech Full time

Job Title: Software Support Engineer

Location: Remote or Onsite (to be determined)

Estimated Salary: £60,000 - £80,000 per annum

This is an exciting opportunity to join Matchtech as a Software Support Engineer. The individual will be responsible for providing software support strategies and contributing towards system level software support case reports.

The ideal candidate will have a strong background in ILS software support and engineering, with experience in analysing complex problems specifically related to software support.

In addition, the successful candidate will have excellent verbal and written communication skills, good IT skills, and the ability to work effectively in a team environment.

Key Responsibilities:

  • Analysing software products (COTS, Bespoke, Modified COTS) and recommending software support strategies
  • Contribute towards system level software support case reports
  • Review software source documentation, interpret technical information, and provide written recommendations on how best to support the software product through life
  • Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance derivation (software)
  • Provide software SME advice to the wider ILS community, and support mapping activity between the BAE software analysis outputs and other key ILS stakeholders

Requirements:

  • Engineer with an ILS software support / engineering background
  • Understanding of JSP 935, DefStan 00-055, IEC 61508, DLF SSE GP.11 desirable
  • Degree or equivalent experience in the appropriate discipline
  • Good verbal and written communication skills
  • Good IT skills
  • Knowledge of Teamcenter desirable


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