Print Equipment Technician
3 days ago
At Office Equipment Systems Ltd, we are a leading provider of managed IT, print, and communication solutions. With a strong focus on customer service, our goal is to deliver exceptional technology services to businesses throughout the UK.
About the Role:
We are seeking a highly skilled Field Service Engineer to join our managed print team. As a key member of our team, you will be responsible for providing high-quality service levels to clients, including technical support, repairs, and regular maintenance calls. You will work closely with our experienced Service Team to respond to client requests promptly and within set SLA response times.
Main Responsibilities:
- Provide technical support and repairs on reported devices
- Perform regular scheduled maintenance calls
- Keep up-to-date with all manufacturer service bulletins
- Manage stock, including toner supplies and spare parts
- Cover the North West region, ensuring efficient and timely service delivery
Requirements:
- Minimum 2 years of experience as a field-based engineer in print/reprographics
- Familiarity with Konica Minolta, Lexmark, and Sharp devices preferred
- Strong mechanical and IT literacy skills
- Excellent customer communication skills
Benefits:
- Competitive salary: £30,000 - £38,000 per annum (depending on experience)
- Company van provided
- Mobile phone and laptop provided
- Company pension and employee discount
- No weekend work
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