IT Support Specialist
4 weeks ago
Location: Warrington
Salary: £28,000-£35,000
Working Pattern: On-Site
We are seeking a highly motivated and experienced 2nd Line Engineer to join our team in Warrington. As a 2nd Line Engineer, you will be responsible for providing technical support to our clients, resolving issues, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Manage and resolve support tickets from 1st to 2nd line
- Provide clear and effective communication to clients and internal teams
- Build, monitor, and maintain workstations, servers, network equipment, and cloud solutions
- Occasional client visits, requiring excellent personal presentation and communication skills
Key Skills:
- Active Directory
- Cloud knowledge, including Microsoft 365, Azure, and Intune
- Virtualization experience, such as VMWare/Hyper-v
- Office 365 suite, including Sharepoint and Exchange
- Windows Servers, including DHCP/DNS
- Experience with network devices and configuring firewalls, switches, and routers
Company Benefits:
- Pension schemes
- Up to 25 days' holiday per year (excluding Bank Holidays)
- In-house training
- Exposure to new technologies
- Company culture that recognizes hard work, commitment, and drive
If you are a motivated and experienced 2nd Line Engineer looking for a new challenge, please apply now.
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