IT Support Specialist

4 weeks ago


Warrington, Warrington, United Kingdom Oscar Technology Full time
Job Title: 2nd Line Engineer

Location: Warrington

Salary: £28,000-£35,000

Working Pattern: On-Site

We are seeking a highly motivated and experienced 2nd Line Engineer to join our team in Warrington. As a 2nd Line Engineer, you will be responsible for providing technical support to our clients, resolving issues, and maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Manage and resolve support tickets from 1st to 2nd line
  • Provide clear and effective communication to clients and internal teams
  • Build, monitor, and maintain workstations, servers, network equipment, and cloud solutions
  • Occasional client visits, requiring excellent personal presentation and communication skills

Key Skills:

  • Active Directory
  • Cloud knowledge, including Microsoft 365, Azure, and Intune
  • Virtualization experience, such as VMWare/Hyper-v
  • Office 365 suite, including Sharepoint and Exchange
  • Windows Servers, including DHCP/DNS
  • Experience with network devices and configuring firewalls, switches, and routers

Company Benefits:

  • Pension schemes
  • Up to 25 days' holiday per year (excluding Bank Holidays)
  • In-house training
  • Exposure to new technologies
  • Company culture that recognizes hard work, commitment, and drive

If you are a motivated and experienced 2nd Line Engineer looking for a new challenge, please apply now.



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