Operations Director

18 hours ago


Great Shelford, United Kingdom 300 North Limited Full time

About the Role

We are seeking an exceptional Operations Director to lead our Facilities Management team in Cambridgeshire. As a Technical Services Manager, you will oversee the delivery of technical FM services across our PFI contract, ensuring operational excellence and compliance with industry standards.

Key Responsibilities

  • Lead and develop a cohesive team, ensuring profitability, engineering excellence, compliance, and effective delivery of Facilities Management services.
  • Manage and inspire a large, multidisciplinary team, creating a culture of accountability and continuous improvement.
  • Ensure all contractual obligations are met, driving service excellence and exceeding client expectations.
  • Develop and maintain strong client relationships, acting as the primary point of contact for all contract-related matters.
  • Oversee financial management, including budgets, forecasts, and cost control, ensuring profitability and value for money.
  • Ensure strict adherence to health and safety regulations and risk management protocols.
  • Identify opportunities for innovation and efficiency to enhance service delivery and client satisfaction.
  • Provide strategic leadership and support for project delivery within the PFI framework.

The Ideal Candidate

You will possess a strong background in managing technical hard FM services and operations, with a proven track record of leading senior teams. Your excellent communication and relationship-building skills will enable you to liaise confidently with clients and stakeholders. You should have a comprehensive understanding of compliance, health and safety, and risk management in FM.

Compensation Package

We offer a highly competitive salary of up to £80,000 - £85,000, plus a car allowance of £5,900 and a 14% bonus. This is an exceptional opportunity to join our team and take your career to the next level.



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