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Assistant Operations Manager

2 months ago


Liverpool, Liverpool, United Kingdom Primary Care 24 Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Primary Care 24. As a key member of our community care management team, you will be responsible for providing operational leadership and contributing to overall service performance.

Key Responsibilities
  • Ensure effective operational management of direct reports, including clinical personnel, including sickness management, performance management, annual leave requests, and appraisals in line with organisational policies.
  • Provide a visible presence for staff during times of service delivery.
  • Ensure regular team meetings and briefings are delivered.
  • Oversee the rota for your services.
  • Monitor service KPIs and implement agreed corrective measures.
  • Ensure performance targets and KPIs are understood by all staff.
About You
  • Educated to degree level or equivalent work-based experience.
  • Leadership attributes, acting as a role model with the ability to assess others' skills, coach, and develop personnel where appropriate.
  • Ability to develop, coach, and motivate personnel to work to their full potential.
  • Capability to work under pressure and to tight and often changing deadlines.
  • Available to work weekend hours.
  • Ability to travel across sites within the region.
  • UK driving licence and a vehicle is advantageous but not essential.
What's on Offer
  • Permanent opportunity.
  • 37.5 hours per week.
  • Competitive salary.
  • NHS pension scheme.
  • 27 days annual leave.
  • NHS car fleet scheme T&Cs apply.
  • Casual dress working environment.
  • Ride to work scheme.
  • Long service awards.