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Duty Manager

2 months ago


Aberdeen, Aberdeen City, United Kingdom Albyn Hospitality Enterprise Full time
About Us

We are an owner-operated business with a passion for delivering exceptional customer experiences. Our goal is to provide a unique and memorable dining experience for our guests, while fostering a positive and supportive work environment for our team members.

Job Summary

We are seeking an experienced Duty Manager to join our team at The Albyn. As a key member of our management team, you will be responsible for ensuring seamless service delivery, managing staff, and maintaining high standards of customer service.

Key Responsibilities
  • Lead and manage a team of staff to deliver exceptional customer service
  • Ensure efficient service delivery during busy periods
  • Manage staff schedules, training, and development
  • Maintain high standards of customer service and resolve any issues promptly
  • Collaborate with the management team to achieve business objectives
Requirements

To be successful in this role, you will need:

  • Minimum 2 years of managerial experience at supervisor level or higher
  • A personal licence
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong leadership and team management skills
What We Offer

We offer a competitive wage, employee assistance program, generous discounts, and opportunities for career progression. If you are a motivated and experienced Duty Manager looking for a new challenge, we encourage you to apply.