Duty Manager
3 weeks ago
About the Role
We are seeking a highly motivated Duty Manager to join our team at Lane7 Aberdeen. As a key member of our management team, you will be responsible for ensuring our guests have an exceptional experience from start to finish.
Key Responsibilities
- Ensure our guest journey is immaculate, from check-in to departure
- Provide exceptional customer service, whether it's checking guests in, serving food and drink, or cleaning down tables
- Work closely with the management team to ensure all maintenance issues are reported and resolved quickly and efficiently
- Lead shifts and ensure all team members are fully briefed for the shift ahead
- Maintain great product knowledge of all F&B offerings and ensure team members are following our brand guidelines at all times
What We Offer
As a Duty Manager at Lane7 Aberdeen, you will receive a competitive salary, 28 days holiday per year, and a range of benefits including free bowling and activities, 25% off food and drink, and access to our team wellbeing app. We also offer opportunities for career progression and professional development.
Requirements
- Energetic and infectious personality to give our guests the best possible experience
- Creative and passionate with a can-do attitude when it comes to providing great customer service
- Flexible with shifts and able to commute to the venue
- A minimum of 2 years supervisor/management experience in the hospitality or leisure sector
About Us
Lane7 are the fastest growing and market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X, and Gutterball. We offer a range of activities including bowling, arcades, ping-pong, e-darts, virtual reality, and karting.
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