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Duty Manager

2 months ago

HettonLeHole, Sunderland, United Kingdom Heron Food Full time

Job Summary:

Heron Foods is seeking a highly motivated and experienced Duty Manager to lead our store team and drive sales growth. As a key member of our store management team, you will be responsible for ensuring seamless store operations, delivering exceptional customer service, and maintaining a high level of store presentation.

Key Responsibilities:

  • Lead and inspire the store team to achieve sales targets and profitability
  • Ensure customer service excellence and handle customer queries effectively
  • Maintain a high level of store presentation, including cleanliness and merchandising
  • Monitor and control store expenses, inventory, and stock levels
  • Develop and implement strategies to drive sales growth and improve customer engagement

Requirements:

  • Proven experience as a Retail Supervisor, Duty Manager, Assistant Manager, or Shift Manager in a fast-paced retail environment
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences
  • Ability to work effectively in a dynamic and fast-paced environment
  • Strong analytical and problem-solving skills, with the ability to make informed decisions

What We Offer:

  • A competitive salary and benefits package
  • Ongoing learning and development opportunities
  • A fast-paced and dynamic work environment
  • The opportunity to work with a leading discount retailer