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Apprenticeship Programme Coordinator

2 months ago

Cardiff, Cardiff, United Kingdom Vacancy ID: 4633 Full time

About the Apprenticeship

This is a unique opportunity to join Legal and General as a Customer Service Apprenticeship Programme Coordinator (Vacancy ID: 4633). As a key member of our team, you will be responsible for providing exceptional customer service and supporting our customers in a fast-paced environment.

Duties and Responsibilities

  • Provide timely and effective responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless communication and resolution of customer issues.
  • Maintain accurate and up-to-date records of customer interactions and correspondence.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences.

Requirements and Qualifications

  • Must be aged 16 or over and reside in Wales.
  • Strong communication and administration skills, with a passion for supporting customers.
  • Confidence in using desktop or laptop software, with experience in using Microsoft Office.

Additional Information

This apprenticeship is an excellent opportunity to develop your skills and knowledge in customer service, while gaining a Level 2 qualification in Providing Financial Services. As a disability confident employer, we are committed to offering equal opportunities for people with disabilities and health conditions.

Training and Development

Apprenticeship Learning Solutions Ltd will provide comprehensive training and support throughout the apprenticeship programme. You will have the opportunity to develop your skills and knowledge in a supportive and dynamic environment.