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Hotel Ambassador

2 months ago

Belfast, United Kingdom Titanic Hotel Belfast Full time
Job Title: Hall Porter

At Titanic Hotel Belfast, we are seeking a highly skilled and courteous Hall Porter to join our Front Office team. As a key member of our team, you will be responsible for ensuring a seamless and personalized experience for our guests.

Key Responsibilities:
  • Provide exceptional guest service, ensuring a warm and welcoming experience for all guests.
  • Efficiently check-in and check-out guests, maintaining the highest standards of service and attention to detail.
  • Deliver and collect guest luggage, ensuring timely and efficient service.
  • Offer recommendations for local attractions and dining options, showcasing your knowledge of the surrounding area.
  • Maintain the highest standards of cleanliness and presentation in the hotel's public areas.
  • Ensure the security of guest keys and maintain confidentiality at all times.
  • Collaborate with other departments to ensure seamless operations and exceptional guest experience.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and maintain a high level of attention to detail.
  • Knowledge of local attractions and dining options.
  • Ability to work effectively as part of a team.
  • Flexibility to work a variety of shifts, including evenings and weekends.
About Us:

Titanic Hotel Belfast is a luxurious hotel located in the heart of Belfast. We pride ourselves on providing exceptional service and a warm welcome to all our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.