ATM Technical Specialist

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NoteMachine UK Ltd - A Brink's Company Full time
Job Title: ATM Technical Specialist

We are seeking a skilled and dedicated technical specialist to join our team as an ATM Technical Specialist. This role involves providing expert technical support and maintenance services for our range of ATMs, ensuring they operate efficiently and effectively.

Key Responsibilities:

  • Perform second-line break-fix and preventive maintenance on ATMs, including Triton, Wincor, and NCR machines.
  • Collaborate with customers to identify and resolve technical issues in a timely manner.
  • Provide excellent customer service, ensuring that all customers are treated with respect and professionalism.
  • Accurately document all service transactions and keep detailed records of any repairs or replacements performed.

Requirements:

  • Experience in Field Service Engineering, preferably with background in ATM maintenance.
  • Valid UK driver's license with no more than 6 active points at the time of hire.
  • Strong technical and problem-solving skills.
  • Excellent customer service and communication skills.

Benefits:

  • Annual leave entitlement of 21 days for 4 on 4 off - this increases with length of service.
  • Full uniform provided.
  • Full Tool Kit provided.
  • Company vehicle provided (small to mid-sized panel van).

Salary: £35,256 per year



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