Deputy Store Manager

1 month ago


Redhill, Surrey, United Kingdom Pets at Home Full time

Deputy Store Manager – Redhill

About Us

We're Pets at Home – a leading pet care business with a passion for delivering exceptional customer experiences. Our Pet Care Centres are community-focused stores where local people work with local pet owners to help local pets.

Job Summary

We're seeking a highly motivated and experienced Deputy Store Manager to join our team in Redhill. As a key member of our store management team, you'll be responsible for leading a team of retail professionals to deliver outstanding customer service, drive sales growth, and maintain high store standards.

Key Responsibilities

  1. Lead a team of retail professionals to deliver exceptional customer service and drive sales growth.
  2. Take full responsibility for the store in the absence of the Store Manager, ensuring seamless day-to-day operations.
  3. Develop and implement strategies to improve store performance, including recruitment, stock control, and visual merchandising.
  4. Collaborate with the Store Manager to set and achieve sales targets, manage budgets, and optimize store operations.
  5. Provide coaching and development opportunities to team members to enhance their skills and knowledge.

What We Offer

We offer a competitive salary, annual bonus, and a comprehensive range of benefits, including:

  1. Annual bonus
  2. At least 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
  3. Extra day off for your birthday
  4. Life Assurance - 4 times your annual salary
  5. Company pension contribution of 4%
  6. Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand

Requirements

To be successful in this role, you'll need:

  1. Experience in working within the retail sector with a minimum of 1 year's management experience.
  2. Flexibility to work a variety of shifts, including weekends and bank holidays.
  3. Passion for retail and a proven track record of delivering high standards and great results.
  4. Ability to work collaboratively as part of a team and lead by example.

Why Join Us?

We're a values-driven organization that's passionate about making a difference in the lives of pets and their owners. Our team members are our greatest asset, and we're committed to providing a supportive and inclusive work environment that allows you to grow and thrive.

Equal Opportunities

We're an equal opportunities employer and welcome applications from diverse candidates. We're committed to reflecting the diversity of the communities we serve and promoting inclusion in all aspects of our business.


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