Reception Team Leader
4 days ago
We are looking for a seasoned Reception Team Leader to join our team at Village The Hotel Club. As a key member of our hospitality team, you will be responsible for providing exceptional service, leading by example, and contributing to the overall success of the hotel.
This role offers a salary of £28,000 - £38,000 per annum, depending on experience, and provides opportunities for career advancement and professional growth.
**Job Description:**
- Provide exceptional customer service, responding to guest inquiries and resolving issues promptly.
- Lead the reception team, setting clear expectations and goals, and motivating them to achieve excellence.
- Collaborate with other departments to ensure seamless guest experiences.
**Required Skills and Qualifications:**
- Minimum 2-3 years of experience in a similar role.
- Excellent leadership and communication skills.
- Able to work effectively in a fast-paced environment.
**Benefits:**
- A competitive salary range of £28,000 - £38,000 per annum.
- Opportunities for career advancement and professional growth.
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