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Contract Manager

2 months ago


Cardiff, Cardiff, United Kingdom Ground Control Full time
About the Role

We are seeking a highly motivated and experienced Contract Manager to join our team at Ground Control. As a key member of our operations team, you will be responsible for managing our field teams and directly employed staff to deliver high-quality grounds maintenance services to our clients.

Key Responsibilities
  • Recruit and train field teams in our 'Ways of Working' and expected quality standards
  • Monitor the quality of field teams' work on a daily basis
  • Manage and develop directly employed staff to ensure they have the skills and knowledge required to deliver excellent service
  • Build and maintain strong relationships with our clients to ensure their needs are met and exceeded
  • Provide regular management reports to stakeholders
  • Pricing, selling, and managing landscaping work, including additional grounds maintenance work and large landscaping projects
  • Develop successful working relationships with local client decision-makers
  • Accurately price new maintenance sites under tender
  • Identify, price, and supervise additional works on existing grounds maintenance sites
What We Offer

At Ground Control, we believe in creating an inspirational environment where our employees can thrive. We offer a wide range of benefits, including:

  • Award-winning employee engagement and recognition programs
  • Opportunities for training and development, including our GC Leadership Academy
  • Hybrid working arrangements, including breakfast Mondays and dog-friendly Fridays
  • Financial benefits, including a yearly bonus scheme and access to Wagestream
  • Employee share options and a supportive, entrepreneurial working environment
About Us

Ground Control is a leading provider of grounds maintenance services, with a team of over 40 Contract Managers and CM designates across the UK. We are committed to delivering high-quality services to our clients and creating a positive impact on the environment.

We are proud to be a certified B-Corp, recognized for our commitment to social and environmental responsibility. We invest 5% of our profits in the Evergreen Fund, supporting sustainability and environmental initiatives.

We are an inclusive employer, supporting 'The Race at Work Charter', 'Ban the Box', 'The Armed Forces Covenant', and 'Disability Confident'. We are committed to creating a diverse and inclusive workplace where everyone can thrive.