Quality Assurance Manager

1 day ago


Birmingham, Birmingham, United Kingdom CREATIVE SUPPORT Full time

About the Role

We are seeking a highly skilled and experienced Senior Practitioner to join our Quality department as a Regional Lead. This role will provide assurance that our Care and Support teams deliver high-quality, safe, and person-centred care.

The successful candidate will have at least 3 years' experience in social care or a related sector, preferably in a leadership role. They will be proactive, insightful, and reflective with excellent coaching skills and a passion for person-centred care.

This is an exciting opportunity to work in a dynamic team that contributes to quality improvement and turnaround programmes. The ideal candidate will be flexible, able to manage their own work programme, and contribute to the overall outcomes of the department.

As a Senior Practitioner, you will lead some assignments, driving quality improvement using your practitioner background and knowledge. You will also assist services with quality improvement work and respond to specific requests from operational teams.

Key Responsibilities:

  • Conduct quality audits and complete comprehensive reporting
  • Contribute to quality improvement and turnaround programmes
  • Lead some assignments to drive quality improvement
  • Assist services with quality improvement work

What We Offer:

Creative Support offers a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus benefits including probationary bonus, pension contributions, 28 days leave, and company-paid enhanced DBS. As a passionate, inclusive, and anti-racist organisation, we value individuality and initiative. If you are looking for a diverse and rewarding role where you can make a real difference, please apply.



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