Pension Administration Advisor
1 week ago
About Us
Alexander Mae (Bristol) Ltd is a leading provider of pension administration services. We have over 800 staff across five offices in the UK and globally.
The Job Description
As a Customer Service Advisor, you will be responsible for providing support to our clients. This will involve:
- Answering client inquiries via phone, email or in person
- Providing information and guidance on pension administration
- Resolving client issues and complaints
- Working collaboratively with other teams to deliver high-quality service
Requirements
To succeed in this role, you will need to have:
- A strong understanding of customer service principles
- Excellent communication and interpersonal skills
- Able to work well under pressure and meet deadlines
- Basic knowledge of pension administration would be an advantage
Why Work for Us?
We offer a competitive salary of £28,000 - £32,000 per annum, depending on experience. In addition, we offer a range of benefits, including a pension scheme with employer contributions, flexible working hours and annual leave, and opportunities for professional development and career progression.
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