Pension Administration Advisor

1 week ago


Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full time

About Us

Alexander Mae (Bristol) Ltd is a leading provider of pension administration services. We have over 800 staff across five offices in the UK and globally.


The Job Description

As a Customer Service Advisor, you will be responsible for providing support to our clients. This will involve:

  • Answering client inquiries via phone, email or in person
  • Providing information and guidance on pension administration
  • Resolving client issues and complaints
  • Working collaboratively with other teams to deliver high-quality service


Requirements

To succeed in this role, you will need to have:

  • A strong understanding of customer service principles
  • Excellent communication and interpersonal skills
  • Able to work well under pressure and meet deadlines
  • Basic knowledge of pension administration would be an advantage


Why Work for Us?

We offer a competitive salary of £28,000 - £32,000 per annum, depending on experience. In addition, we offer a range of benefits, including a pension scheme with employer contributions, flexible working hours and annual leave, and opportunities for professional development and career progression.



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