Homes and Maintenance Specialist

4 weeks ago


Letchworth, Hertfordshire, United Kingdom settle Full time

About the Role

We are seeking a skilled Homes and Maintenance Partner to join our property team at settle. As a key member of our team, you will play a crucial role in ensuring the efficient delivery of a high-quality repair service to meet the individual needs of our tenants and leaseholders.

Key Responsibilities

  • Confidently communicate with tenants, addressing complaints and ensuring swift resolutions.
  • Oversee and manage a team of tradespeople, ensuring high standards of work.
  • Utilize dynamic scheduling diaries to effectively plan and track maintenance and repairs.
  • Manage the Direct Labour Organization (DLO), ensuring efficient operations and resource allocation.
  • Deliver regular toolbox talks to ensure compliance with health and safety regulations (HSE) and promote a safe working environment.
  • Maintain strong relationships with tenants, contractors, and other stakeholders to ensure satisfaction and compliance.

Requirements

  • Experience with repairs or maintenance/property service
  • Experience with managing various trades of vastly experienced repairs
  • Budget responsibility
  • Experience with scheduling systems
  • Able to participate in the out-of-hours standby scheme if required
  • Full UK driving licence

What We Offer

  • Annual salary: £47,755.89 per annum
  • Flexible working: hybrid and flexible options available (role-dependent)
  • Generous leave: 27 days of annual leave, increasing to 32 days with length of service
  • Family leave: enhanced maternity, paternity, and adoption leave
  • Pension contributions: up to 10% from settle
  • Healthcare cash plan: for your health and wellness
  • Flexible benefits: cash towards your health and wellbeing
  • Development: excellent personal and professional growth opportunities

About Us

At settle, our friendly and hard-working colleagues are proud to be relentlessly resident-focused, and we believe that dedication deserves a stellar benefits package. We're committed to creating a workplace where everyone feels valued and supported. Join us and enjoy the benefits of working in a collaborative, kind, and inclusive environment.



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