Desktop Support Engineer

22 hours ago


London, Greater London, United Kingdom L&G Recruitment Full time
Job Title: Desktop Support Engineer

We are seeking a highly skilled Desktop Support Engineer to join our team at L&G Recruitment. As a key member of our support team, you will be responsible for providing technical assistance and troubleshooting services to our clients.

About the Role
  • This is a fantastic opportunity to work with cutting-edge technology and provide top-notch support to our clients.
  • You will be working closely with our clients to identify and resolve technical issues, ensuring minimal downtime and maximum productivity.
Key Responsibilities:
  • Provide local/remote desktop support and troubleshoot hardware, software, and application issues.
  • Receive inbound calls, document troubleshooting steps, and ensure timely issue resolution.
  • Install, upgrade, and support Windows 11, Apple Mac, and Microsoft Office applications.
  • Use diagnostic tools for network connectivity and workstation hardware/software troubleshooting.
Requirements:
  • Experience with certifications (CompTIA A+, MCP) and excellent troubleshooting skills.
  • Strong customer service and communication skills with the ability to work onsite.
  • Flexibility to work in a fast-paced, project-based environment and occasional overtime as needed.
Salary Information

We offer a competitive salary of $70,000 - $90,000 per annum, depending on experience. This figure is an estimate based on industry standards and market conditions.



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