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Operations Director

2 months ago

Oxford, Oxfordshire, United Kingdom DG Partnership Ltd Full time
Job Title: Director of Operations

We are seeking an experienced Director of Operations to join our team at DG Partnership Ltd. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our clinical trial site, ensuring efficiency, effectiveness, and alignment with our strategic goals.

Key Responsibilities:
  • Operational Strategy: Develop and implement operational strategies that support our goals and objectives, focusing on improving efficiency, productivity, and customer satisfaction.
  • Leadership and Management: Lead, mentor, and develop a high-performing clinical operations team. Foster a positive and collaborative work environment that encourages innovation and accountability.
  • Process Improvement: Identify opportunities for process improvements and implement changes to optimise operations. Utilise data-driven analysis to measure and enhance performance.
  • Resource Management: Oversee the allocation and management of resources, including personnel, technology, and budget, to achieve operational goals.
  • Quality Assurance: Ensure that all operations meet quality standards and regulatory requirements. Implement quality control processes to maintain high standards of service and product delivery.
  • Cross-Functional Collaboration: Work closely with other departments, including Sales, Marketing, Finance, and HR, to ensure alignment and support for operational initiatives.
  • Risk Management: Identify potential risks and develop mitigation strategies to minimise impact on operations.
  • Reporting and Analysis: Monitor and report on operational performance using key metrics and KPIs. Provide insights and recommendations to senior management based on analysis.
Requirements:
  • MBA or advanced degree in Business Administration, Operations Management, or a related field, or a commensurate amount of experience.
  • Significant experience in line management and operations management.
  • Proven track record of successfully leading and managing operations and a growing team in a fast-paced environment, ideally in a complex or disruptive field.
  • Strong analytical skills and experience with data-driven decision-making.
  • Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
  • Experience in clinical research or a healthcare related field is essential.
  • Proficiency in operational software and tools.

Benefits:

  • Pension.
  • 35 hour working week
  • Private medical insurance.
  • Company bonus scheme.